Terms and Condition

We endevour to improve our services. We would like to ensure you get the best service and quality products at all time, therefore we have some terms to guide us.

  1. 1. We give 100% refund of a similar product or value.
  2. 2. Same day deliveries for orders done before 4.00pm. Last delivery to be done on or before 7.00pm.
  3. 3. Bulk orders (orders over Kes. 5,000) are to be delivered within 24hrs from the time of ordering.
  4. 4. Night orders will be treated as next day's orders.
  5. 5. All payments to be done through M-Pesa or any other electronic mode of payments available on the website.
  6. 6. We mainly serve the following areas :- Homes in Roysambu, Jacaranda, Kasarani, Muthaiga North, Thome, Kahawa Sukari/Wendani, Safari Park and offices in Westlands, Upperhill & CBD.
  7. 7. Orders below Kes. 500 will be delivered at an extra cost of Kes. 100 (transportation cost) within the areas above. Orders outside the above aread will be delivered at an extra cost of Kes. 200 for orders above Kes. 1,000. We will NOT deliver orders less than Kes. 1,000 outside the forementioned areas without prior arrangements with our customer care but at an agreed transport cost.
  8. 8. Discounts and offers will be given without prior notice to the customers.
  9. 9. Price may change without notifying the customer, but all order made before the price change will be delivered at the agreed price.
  10. 10. mykibanda.co.ke is wholly owned by Kibanda Fresh.
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Same Day Delivery

Due to COVID19 and government directive on the curfew we are delivering fruits and vegetables on the same day for orders received before 1400hrs EAT, and free delivery for orders above KES 1500 within the service areas. Our Delivery times have changed to 1600hrs. We apologize for any incoviniences caused.

100% Satisfaction Guarantee

We only accept premium quality fresh produce from our suppliers and excellent customer care to guarantee satisfaction.

Great Daily Deals Discount

We regularly have offers and discounts on selected fruits, vegetables, and spices.
Currently all discounts for our customers are being channeled to a children's home in Kasarani. We are contributing Kes. 100 from very over above Kes. 1,500 to the childrens' home.

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